INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer alternative payment options such as PayPal and Apple Pay for your convenience.

Can I return or exchange items if they don't meet my expectations?

Yes, we have a hassle-free return and exchange policy. If you’re not satisfied with your purchase for any reason, you can return it within 30 days for a full refund or exchange. Please refer to our Returns & Exchanges page for more details on the process.

How long does shipping usually take?

Our shipping typically takes between 3 to 7 business days for domestic orders, depending on your location and the availability of the product. International shipping may take longer. You will receive a tracking number once your order has been shipped, allowing you to monitor its progress.

Are your products eco-friendly or sustainably sourced?

We are committed to offering sustainable and eco-friendly home decor options. Many of our products are made from recycled materials, and we strive to partner with suppliers who prioritize environmental responsibility. Look for our “Eco-Friendly” label on product pages for items that meet these criteria.

Do you offer customization options for furniture or decor items?

Yes, we offer customization options for select furniture and decor items. Whether you need a specific size, color, or material, our team can work with you to create a personalized piece that fits your vision and space perfectly. Contact our customer service team to discuss your customization needs further.

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the same product that you see in the picture. We strive to provide accurate and high-quality images of all our products on our website. However, please note that slight variations in color or texture may occur due to differences in screen settings and natural materials. Rest assured, we aim to deliver items that meet or exceed your expectations.

Will I receive the same product that I see in the picture?

Yes, you can expect to receive the same product that you see in the picture. We strive to provide accurate and high-quality images of all our products on our website. However, please note that slight variations in color or texture may occur due to differences in screen settings and natural materials. Rest assured, we aim to deliver items that meet or exceed your expectations.

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